How to prepare for your delivery

i. Planning Permission

Question:- Do I need planning permission to erect my garden building in my garden?

Answer:-
Planning permission is not normally required for domestic outbuildings which
are used for a domestic purpose incidental to the enjoyment of the house. However,
you may require planning permission if any of the following apply (the list is not
exhaustive):

• Where you propose to erect within 5 metres of any part of your house.
• If the total area of the ground covered by any buildings or other structures in the garden area (excluding the original, main house) is greater than 50% of the total garden area.
• If there is a condition on the original planning consent for your property which states that garden sheds/outhouses etc. cannot be erected with or without the consent of the local planning authority.
• If your property is a listed building or within a conservation area or area of outstanding natural beauty, you will need to contact your local planning authority as development will be restricted.
• Where you intend to run a business, store goods in connection with a business.
• No part of the garden building should be nearer to the public highway than the existing house or any point 20 metres from that highway, whichever is nearer to the highway.

Question:- Do I need any other consents?

Answer:-

• If your property is a listed building or in a conservation area, it is likely you will need the appropriate listed building/conservation area consent.
• In some cases, properties can be subject to "restrictive covenants" preventing building in your back garden. You should check whether there are any restrictions on the property register at HM Land Registry against this type of development. In which case, the consent of the person with the benefit of the restrictive covenant should be sought.
• The current planning permission at the property may contain a condition which disapplies permitted development rights or this might apply "en masse" to your local area. You should ask your local planning authority. If you are in any doubt as to whether you can erect your garden building without planning permission, we suggest you telephone your local planning authority who in most cases will be able to give you an answer straight away. We accept no liability for the accuracy of any information supplied in this customer notice and you are always advised to seek professional advice.

ii. Access to Site

Vehicular access is important in the delivery of your building. Please ask yourself whether a large Hiab crane off load lorry can gain clear access to the delivery/drop off point? If not please contact Lyn White immediately.

Access to the site must also be sufficient to enable our drivers to carry our products from the delivery vehicle to your prepared base without height restrictions or awkward bends. Please notify us of any restrictions as soon as possible. We are unable to lift panels over fences more than 4’ high or over buildings such as garages. If the only access is through the house a straight run is required. Please note that many building panels will not pass through standard doorways.
Please note that if access is only achievable by going through your home/outbuildings we will use the utmost care but it is highly advisable to protect your carpets and light-fittings to avoid damage. If conditions are wet it is also possible that muddy patches will be left on your lawn, we will, however, endeavour to keep any damage to a minimum.

iii. Base Preparation

The life of a building depends upon its foundations. It is vitally important that your base is firm, level and large enough to accommodate the building you have ordered. It should also be well drained. Ideally, your garden building should be installed on a flat concrete slab which is unlikely to sink or break up. A thickness of 50 to 100mm is required. As an alternative, concrete paving slabs or decking bases may be laid but they should be level, unlikely to sink at any point and completely cover the area of base required. We have provided a number of buiding footprint plans to enable you to select the correct size of base for the building you have purchased. If you have any doubts concerning the base seek advice from a local builder.

Base information for our buildings (PDF documents)
Arc ARC01, ARC02
LifeSpace WRP01, WRP02, WRP03
LifeSpace WRP04
Henley Summerhouse HENSUM01, HENSUM02
Medium Traditional Summerhouses FGH, FGHF. MSMW2, MSMW4, BGM, AGM
Small Traditional Summerhouses MSCW2, MSCW4, BGC, AGC

How to prepare for your installation

Please allow as much room as possible around the building for ease of installation; no trees or bushes should restrict our installers. Our installers do not have time for base preparation, therefore, if the base is not suitable they will have no option but to leave the building on a self-erection basis at full invoice value or return to assemble your garden building at a later date at an additional charge of 10% of invoiced price If you insist on the building being installed against the advice of our installers, they will only undertake the work once you have signed an acceptance of full responsibility for any defects which may be caused by the inadequate base. We would strongly advise against this course of action.

If you cannot be available on the installation day the installers will gladly carry out the work without anybody being at home (to help our fitters distinguish the orientation of the building please leave a note on the base telling them your preferred position of the door and window panels). If there are any access problems, or if the base is not ready in time please do not hesitate to call Lyn White on 01299 254821 quoting your order number. Lyn will gladly make alternative arrangements as long as reasonable notice is given. A surcharge of 10% of the order value will be payable if any of the following occur:

• the base is not ready on the agreed date of installation
• the installers cannot gain access to your garden due to restrictions
• or you are not at home when our installers arrive, and as a consequence we are required to come back at a later date

Our team of installers should not be hindered by work being undertaken by other services, nor should they be asked to do work on the building other than deliver and erect it.