Forest Garden

We also offer an installation service on selected products, so if you’d rather take a back seat when it comes to building, don’t worry. Our assembly service means your new purchase is in safe hands and you can leave all the hard work and heavy lifting to us.

After you have booked in your delivery you will then be contacted separately to arrange a suitable installation date.  Depending on the product you have ordered it will either be installed by our own fitting teams, or our partners – Servico.

Some products, such as the Vale Greenhouses and Forest Retreat Sheds, have installation on the same day as delivery. For most products, however, delivery and installation will be arranged separately. Installation is typically within 7 days of delivery.

Upon delivery of your product, please check all parts and sections to ensure everything is present. If there are any shortages or damaged items please contact us and we will ensure the required parts are supplied before the installation team arrive.

Ideally store the product as close to the assembly location as possible with the sections laid flat, covering the roof and floor sheets where practical.

Forest Garden Installer

On the day of Installation please ensure:

  • There are no obstacles that may hinder the installation such as garden vegetation, buildings, fish ponds or structures. Please make sure all vegetation is cut back prior to the installers arriving to allow the successful build. Also please make sure the garden is free of any trip hazards such as children’s toys, tools, etc. Plus any pet waste has been cleared from the garden.
  • You have requested permission from your neighbours for our assembly team’s access if required.
  • There is suitable access to the installation site without having to enter your property. We are not insured to carry items through your property. If you do not have suitable access then you will have to arrange for the log cabin to be moved to the site of installation prior to the fitters arriving.
  • There are adequate parking facilities for the assembly team’s vehicle and any necessary parking permits have been secured.
  • There is access to power at the site (our installation teams carry extension cables).
  • There is someone at the property for the entire time of the installation. This is particularly important so the installers can check you’re happy with the siting of the product prior to the commencement of installation, and for the installers to familiarise you with your new building.

Please check the Preparing your Garden section to make sure you’ve done any base preparation work required and that everything is set for the fitting teams to get straight to work.