We also offer an installation service on selected products. So, if you’d rather take a back seat when it comes to building, don’t worry. Our assembly service means your new purchase is in safe hands and you can leave all the hard work and heavy lifting to us.
After you have booked in your delivery, you will be contacted separately to arrange a suitable installation date. This will usually be carried out by our own expert fitting team. However, depending on your location or purchase, we may use a third-party company.
Some products, such as the Vale Greenhouses, Gazebos and Retreat Sheds, offer installation on the same day as delivery. For most products, however, delivery and installation will be arranged separately. Installation is typically within 7-10 days of delivery, however at certain times of the season and depending on postcode this can increase to 3-4 weeks, please check with your retailer when ordering.
Upon delivery of your product, it is important to check all parts and sections to ensure everything is present. If there are any shortages or damaged parts, please contact us and we will ensure the required parts are supplied before the installation team arrive. If a job is aborted because the item has not been checked there will be a further charge to rebook.
Ideally, store the product as close to the assembly location as possible with the sections laid flat and cover the roof and floor sheets where practical.
We do offer the service of installing in your absence as long as you have side access. We do need written consent and clear instructions on the position of the shed.
On the day of Installation please ensure:
Covid-19 information: If the installers are required to walk through the property in order to get to the installation site, they will be wearing the appropriate PPE. For your safety, please wear a mask while they do so and ensure a safe distance is kept between you and the installation team. If anyone is self-isolating at the property or comes into self-isolation before the installation date please contact us as we will need to reschedule the installation appointment.
Please check the Preparing your Garden section to make sure you have completed any base preparation work required and that everything is set for the fitting teams to get straight to work.